Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us.
Once cancelled or order returned, refund will be processed in the original mode of payment, which will be credited within 7 working days.
Our Policy for the cancellation and refund conditions will be as follows:
For Cancellations please contact the us via Contact Us link.
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.
Once cancellation is accepted, the refund will be processed in the original mode of payment, which will be credited within 7 working days.
Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
We will try our best to create the suitable design concepts for our clients.
In case you are not completely satisfied with our products we can provide a refund. You should request a refund within 30 days from the date of purchase.
For Refund please contact the us via Contact Us link, you can call us by phone, or write emails to us describing the problem. Once accepted, refund will be processed in the original mode of payment, which will be credited within 7 working days.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
For example if you had paid for the gold coins, but you find you doesn't like the game or service, you can ask a refund of the it. If you haven't used the gold coins, we will refund 100% of the payment; If part of the gold coins has already been used, we will refund you the remaining part, which will be counted and refunded according to the corresponding value of the products.